Business Growth

Chapter 3

Chris Porter, CPA

Co-Founder

April 28, 2026

5 min read

Focus Isn’t About Doing Less — It’s About Eliminating the Wrong Work 

Most business owners think they have a time problem. They don’t. They have a focus problem. Step Three of The Ten-Step Turnaround exists because you can’t scale chaos. Here’s the insight most owners miss: A lack of focus creates complexity.  Custom work. Exceptions. “One‑off” clients.  Special favors. 

Each one feels small. Together, they destroy: 

  • Margins 
  • Team clarity 
  • Owner bandwidth 

That’s why Step 3 forces owners to define: 

  • Their mission (why they exist) 
  • Their niche (what they specialize in) 
  • Their menu (what they will and will not offer) 

When thinking about the products and services you offer, ask the following questions: 

  • Are we Good at it? 
  • Do we Enjoy it? 
  • Does it Makes Money? 
  • Is it Scalable? 

Note the acronym: GEMS. 

If your products and services aren’t GEMS, remove them from your menu and focus on other GEMS.  Businesses don’t need long complicated menus to grow. They need to focus on a few GEMS.  If your offerings aren’t clear, your team will constantly come to you for answers — and you’ll feel “needed” while slowly becoming the bottleneck.  Focus isn’t restrictive. It’s freeing.  If your business feels complex, Step 3 is where leverage begins. 

 

Chris Porter, CPA

Co-Founder, The Ten-Step Turnaround

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